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Sophos endpoint conflict with e-locker client

0284 : Sophos endpoint conflict with e-locker client

Enter “central.sophos.com” to access Sophos administrator system.

Conflict:
Sophos “APC Violation” setting conflict with e-locker, while launch secure applications, the Curtain client will crash automatically or secure applications launch failed.

Steps:
1. Log in Sophos administrator system.

2. Click “Endpoint Protection” on the left pannel.

3. Click “Policies”

4. Click “Base Policy – Threat Protection”.

5. Click “SETTINGS”.

6. Uncheck “Use recommended settings” first, then uncheck “Protect processes > Prevent APC violation” setting, click “Save” to exit.

7. Update policy on Sophos endpoint agent.

8. Restart computer.

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